322bet Privacy Policy

Earning the trust of players in Bangladesh is our top priority. This privacy policy gives you full transparency into what data we collect, how we use it, and what rights you have. By using 322bet, you agree to this privacy policy. For any questions, feel free to reach out to our support team directly.

1 What Data We Collect

When you register and use 322bet, we collect certain necessary information. The sole purpose of collecting this data is to give you the best possible experience and to keep the platform secure. Details are provided below:

• Identity Information: Name, date of birth, national ID number — for account verification
• Contact Information: Email address, mobile number — for secure communication and OTP verification
• Financial information: Mobile banking number (bKash/Nagad/Rocket) — for transaction processing
• Device and technical information: IP address, browser type, device model — used for security and anti-fraud systems
• Gaming activity: Betting history, deposit and withdrawal records — for account management
• Cookies and browsing data: Tracking your activity on the site — for improving user experience

We never collect your bank card PIN, password, or any other sensitive security codes. If you are ever asked for such information, treat it as a fraudulent attempt.

2 Purpose of data use

322bet uses your information only for specific, legitimate purposes. We never sell your data to third parties for commercial gain without your consent. The main purposes for which we use your data are outlined below:

• Creating, verifying, and managing your account
• Processing deposits and withdrawals securely
• Preventing fraud, money laundering, and unauthorized access
• Personalized game recommendations and offers tailored to your preferences
• Compliance with applicable laws and licensing requirements (KYC/AML)
• Providing customer support and resolving issues
• Improving platform security and performance
• Keeping you informed about promotional offers and bonuses (you can opt out at any time)

3 Data Storage & Protection

322bet uses internationally recognized technology to keep your data secure. Our servers are fully encrypted and undergo regular security audits.

Your data is retained on our servers for a minimum of 5 years, or as long as required by applicable law. Even after account closure, KYC/AML-related data will be kept for a specified period in accordance with legal obligations.

4 Sharing Data with Third Parties

322bet may share data with select third parties under specific circumstances and strict conditions. Outside of these, no data sharing takes place.

• Payment Provider: bKash, Nagad, Rocket, or bank — minimum information required to complete the transaction
• Identity Verifier: Licensed third parties for KYC processing — strictly limited to identity verification only
• Cybersecurity Partner: For operating fraud and anti-fraud systems
• Regulatory Authority: Upon request by government or licensing authorities in compliance with legal obligations
• Law enforcement: When required by a valid court order or legal investigation

5 Cookie Policy

322bet uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

• Essential cookies: For login sessions and security — cannot be disabled
• Performance Cookies: Measuring site speed and performance — optional
• Functionality Cookies: To remember your language and preferences — optional
• Analytical Cookies: For understanding site usage patterns — optional, can be disabled

Optional cookies can be disabled at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working properly.

6 Your Rights and Controls

322bet believes every user should have complete control over their own data. To that end, we provide you with the following rights:

• Right to access your data: The right to view and obtain a copy of all data stored in your account
• Right to Rectification: Right to request correction of inaccurate or incomplete information
• Right to Erasure: Right to request deletion of your data under certain circumstances
• Right to Restrict Processing: Right to request restriction of data processing for specific purposes
• Right to Opt Out of Marketing: Right to unsubscribe from promotional communications at any time
• Right to lodge a complaint: Right to lodge a complaint with the relevant authority in the event of a data protection breach

To exercise any of these rights, contact our support team. We aim to respond within 30 business days.

7 Minor's Privacy

322bet strictly prohibits providing services to anyone under 18. We actively work to prevent the collection of data from minors.

• Age verification is carried out at the time of registration
• Additional identity verification may be requested in suspicious cases
• Any account identified as belonging to a minor is closed immediately
• Any collected data will be permanently deleted

If you become aware that a minor is using 322bet, please contact us immediately. We take prompt action in such cases.

8 Policy Updates & Contact

322bet may update this privacy policy at any time due to business needs, legal changes, or technology improvements. When changes are made:

• Registered email notification will be sent 7 days before any changes take effect
• In-app notifications will be sent through the platform
• The "Last Updated" date at the top of this page will be revised accordingly
• Re-consent may be required for significant changes

Our dedicated privacy team is always available for any privacy-related questions, requests, or complaints. You can reach us through the channels below: